Best in Class Adding Value to Operations

We help businesses thrive through transformational change

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Market Offerings

Our market offerings are value-focused and come from successfully delivering projects across multiple industries.

Operational Excellence

The goal of an OE strategy is to exceed customer expectations through improving business processes and culture and the solution that drives OE is Standard Work.
We involve clients' employees in creating process best practices and standard work for the operations they perform so they can see the flow of value to the customer, and fix that flow when it breaks down.

Maintenance Optimization

Many companies have the desire to optimize maintenance but lack the discipline to make it happen. We align with organizations to develop and implement the required disciplines so there will be less confusion in the organization to achieve the desired goal: Less maintenance problems, less cost, higher equipment reliability and higher plant availability.

Working Capital Optimization

Many companies struggle, not because they fail to generate revenue, but because they cannot manage their cash. Our WC capability works with clients' key stake holders identifying gaps and developing solutions to: Optimize Order-to-Cash process, Increase speed of collection of receivables, Keep inventory levels low, Delay payment of liabilities, Plan timing of major expenditures and Invest idle cash.

Change Management

Change is constant and there are effective and efficient ways to navigate through change.
CM works with a company's leadership in developing their skills and capabilities to lead others through an effective and sustainable change journey.

Performance Coaching

PC is also referred as "Coach-the-Coach" and it's present in most of our programs. Here is where your leadership learns through experience and regular coaching sessions focused on driving Operational Excellence.

Organizational Effectiveness

OE is not about connecting boxes on an organizational chart. It is about building a foundation that fosters collaboration, enables visibility and communication, builds strong relationships, grows productivity and increases agility.

Management Cadence

Do you spend too much time in meetings that seem to go nowhere?
MC streamlines the frequency, structure and flow in meetings, reports, tools, action logs, and critical leadership behaviors to support the execution of value added operations.

Continuous Improvement

CI helps organizations not only in the development of LEAN and SIX SIGMA tools and processes but also, and most importantly, in instilling a proactive mindset for problem identification and resolution with clear linkage to key performance metrics.

Operational Due Diligence

Is there a Merger & Acquisition in the horizon? Operational DD allows to uncover the target company's competencies, capabilities, efficiencies and potential so the buyer is fully equipped with operational data to determine future profitability.

Case Studies

Slide 2
International Chemical Company
Changing Front Line Operating Culture to Achieve Operational Excellence
Context and Challenge

• Area with continuous process of highly corrosive chemicals producing campaigned products that are delivered to end customer via packed bags or railcars.
• Changing the mentality of “We already do that”.
• They were OK with “Not Knowing” some Key Performance Indicators.
• High repetitive equipment failures.
• Oversight of quality rejects not a priority.
• High aging of preventive and corrective maintenance work orders.
• High Operator recommendations aging.
• No structured problem-solving process in place.

Approach Taken

• Made critical numbers visible.
• Identified critical equipment leading and lagging KPIs.
• Developed and automated Area Scorecard using MS Power BI.
• Improved Production Loss Accounting System.
• Optimized interfaces between Operations, Plant Maintenance and Reliability Group.
• Installed Management System cadence and actions logs.
• Supported management to develop new behaviors and capabilities to use new processes and tools to drive performance.
• Defined Continuous Improvement process and escalation protocol with clear Roles & Responsibilities.

Achievements:
$1MM Reduction in working capital - 81 % Reduction in unplanned production losses - 33% Reduction in equipment work order aging
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What Clients Say

"First and foremost every aspect of this endeavor has been handled at a professional level. The staff members are knowledgeable, patient, courteous and hard working. At all times we have been treated as partners in a process to improve our business. Weaknesses were identified and presented in a positive manner. Strengths were also pointed out with ongoing concern for over all business health in mind. We have been presented with concise explanations for growth management and improved financial control. Tools have been created with our operations in mind. These tools were explained to us and their use demonstrated in an easily understandable manner. From the beginning of this process we have been at ease sharing confidential data, methods and access to our lives. We feel that through the resources created and presented for us that we are better equipped for future management and growth of our business."
M. R. / P.R.
President / Superintendent
"-CONSULTANT'S NAME- is a highly skilled and motivated individual. His concerning expertise and diligence towards the profitability of our company has given us optimism that this business will soon be profitable. I would highly recommend his services to other restaurants."
B.D.
Controller